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Technical Support

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Everything posted by Technical Support

  1. Governor Challenge

    Good day to you, Belle Irlan! Call for battle and Governor Challenge are considered as one glitch. They will be fixed in one of the next updates. We can't tell you exactly in what of them exactly. Thank you for request. Have a nice day!
  2. Governor Challenge

    Duplication: http://forums.creagames.com/index.php?/topic/828-governor-challenge/. Topic is closed.  For new question, please, create new topic, so we could work with it individually.
  3. Call to Battle

    Good day to you, Belle Irlan! Icon of this event has been added incorrectly. Please wait for the further updates. Thank you for request. Have a nice day
  4. Governor Challenge

    Good day to you, Belle Irlan! Icon of this event has been added incorrectly. Please wait for the further updates. Thank you for request. Have a nice day!
  5. Governor Challenge

    Good day to you, Belle Irlan! We have already given you the answer in this topic: http://forums.creagames.com/index.php?/topic/820-call-to-battle/. This event works stable. It opens at 10:00 according to the server time and closes at 23:50 every day. In this event you can also kill the Governor. Thank you for request. Have a nice day!
  6. Call to Battle

    Good day to you, Belle Irlan! This event works stable. It opens at 10:00 according to the server time and closes at 23:50 every day. In this event you can also kill the Governor. Thank you for request. Have a nice day!
  7. Best Tested Strategy

    Good day to you, fb163190307439394! Developer forum... Yea. There is special forum for developers. They like to discuss very confidencial things about the game right in the corner from players forum. Nice you are P.S: Sarcasm of course.
  8. All my progress is gone..

    Problem was solved. Log in from correct Facebook ID! Topic is closed. For new question, please, create new topic, so we could work with it individually.
  9. All my progress is gone..

    We also have checked this Facebook ID you write from and haven't found no account in our game registered on it! Use correct Facebook account to find your game character! Remember that creating multiple accounts is forbidden according to Facebook rules.
  10. All my progress is gone..

    We have sent you ours reply about it already. It was on the 21st of August. Good day to you, SalindaCarr! Your ticket is #GP#### (Ticket number is hidden). No need to worry. We have checked our logs. Everything is okay and fine. Just change your server to S5: Eternity from S7: Gunland. As we understood correctly, you swapped between servers not for your own reason. You can change server, by using panel in the upper part of your game screen. Thank you for request. Have a nice day! If it wasn't you, so this advice will also help you.
  11. All my progress is gone..

    Topic is still opened if the problem was not solved. It will be closed in the couple of days if there will be no response.
  12. Governor Challenge in Guide

    Duplication. Topic is closed.  For new question, please, create new topic, so we could work with it individually.
  13. Governor Challenge in Guide

    Good day to you, Joe Kruf! You can look for all the information about Governor's Challenge in this topic: http://forums.creagames.com/index.php?/topic/800-governor-challenge/. Thank you for request. Have a nice day!
  14. Skill Talent Broken

    Problem was solved. Topic is closed.  For new question, please, create new topic, so we could work with it individually.
  15. Skill Talent Broken

    Good day to you, Belle Irlan! We have recieved the answer from our developers. It is not "10% less energy consumed", but this talent means "10% chance no fury will be consumed". Here was translation problem. It will be fixed soon. Thank you for request. Have a nice day!
  16. sound problems

    Problem was solved. Topic is closed.  For new question, please, create new topic, so we could work with it individually.
  17. sound problems

    Good day to you, Diskko Devum! We are glad that could help you =) Thank you for request. Have a nice day!
  18. sound problems

    Good day to you, Diskko Devum! Yes, this problem may have its place when you hide browser window with the opened game in it and after some time passes, sounds from game may disappear. You need to play game all the time (without hiding browser window), so everything could function correctly. Thank you for request. Have a nice day!
  19. Governor Challenge

    Problem was solved. Topic is closed.  For new question, please, create new topic, so we could work with it individually.
  20. Governor Challenge

    Good day to you, fb10207156293807780! We have some guys of our development department in the office and most of them on the remote workplaces. It is in any case does not apply to the topic and should not be interesting to you. So, don't worry about our development team.  
  21. Concerns

    Yes, we know about how it is hard to get game resources such as mythril or stones. Molding isn't easy too. But we in technical support play this game too and we have personal game accounts in here and play in game honestly without getting special items. So in game we the simple players. If we want to get Gold, we buy it. if we want to get Dimes, we play as hard as we can to get Dimes. We can agree that it is not so easy to level up your character and your character's recruits, and all the equipment they have... And so on... But we have what we have. If players will recieve game items easier and in larger (than now) quantities, then the gameplay will be not so addictive.
  22. Governor Challenge

    Good day to you, Belle Irlan! Thank you for these details. It helped us and we have contacted with our development department to solve this issue. Also, this Task will exist and it will work, but in future updates. For now it is unworkable. We will be back with solvation of this problem as soon, as get more details from our developers team.
  23. Governor Challenge

    Good day to you, Belle Irlan! We are back with answer from our developers team. This feature will be added in our future update. So we will not delete it. As they have told us, it will be added next week, and most likely no earlier than on Thursday.
  24. Governor Challenge

    Good day to you, Belle Irlan! Attach some screenshots of this problem. Also, describe more carefully, what Guide you talk about. Daily event -> Guide? So that Guide for killing Rare Monsters. We don't have another tabs with name "Guide".
  25. Concerns

    We don't want to argue with you. But we will repeat our previous answer to you: "Provide at least some evidence that these people are completely different to Facebook. Not to us. Because if this player plays from multiple accounts, so these multiple accounts were firstly created on Facebook". We also gave you the most possible disclosed answer earlier before that one response. We don't protect "Mr. Moneybags". We protect every our player, so the game process must be comfortale for everyone. They do not violate Facebook terms and terms of our game. We think this thread is closed! We still accept any other concerns =)